Privacy policy

AURELIO & CO. — PRIVACY POLICY

Last Updated: 10-09-2025

This Privacy Policy describes how Aurelio & Co. (“we”, “us”, “our”, or the “Site”) collects, uses, and safeguards your personal information when you visit aurelioandco.com, interact with our services, make a purchase, or communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue use of our Site and Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. When updates occur, we will revise the “Last Updated” date and, where required by law, notify you of significant changes.

2. How We Collect and Use Your Personal Information

To deliver a refined and seamless experience, we collect personal information from various sources. The categories and purposes depend on how you interact with Aurelio & Co.

In addition to the specific uses listed below, we may use your information to:

Provide and enhance the Services
Communicate with you
Fulfill legal obligations
Protect our rights, users, and operations

3. Types of Personal Information We Collect

A. Information You Provide Directly

This includes:

Contact details: name, email, address, phone number
Order information: billing/shipping information, payment confirmation, order details
Account information: username, password, security data
Shopping activity: viewed products, wishlists, cart activity
Support messages: information shared through customer service inquiries

Some features require you to provide information. Not providing it may limit access to certain Services.

B. Information Collected Automatically (Cookies & Tracking Tools)

We collect Usage Data, such as:

IP address
Device and browser details
Interaction data (pages viewed, time spent, clicks)
Network information

We use cookies, pixels, and similar technologies to:

Enhance functionality
Analyze performance
Personalize content and ads

You may disable cookies in your browser, though this may affect functionality.

C. Information from Third Parties

We may receive information from:

Service providers (e.g., Shopify for store operations)
Payment processors (billing details used to complete transactions)
Analytics & advertising partners
Shipping partners

Any such information is handled in accordance with this Privacy Policy.

4. How We Use Your Personal Information

A. Providing Products & Services

We use personal information to:

Process orders & payments
Manage your account
Communicate order updates
Ship and track packages
Handle returns and exchanges
Enable product reviews

B. Marketing & Advertising

We may use your data to:

Send promotional emails or offers
Personalize your shopping experience
Show tailored ads across platforms

You may unsubscribe at any time.

C. Security & Fraud Prevention

We may use your information to detect, investigate, or prevent:

Fraud
Unauthorized activity
Security threats

D. Customer Support

We use your information to assist you and enhance the overall experience.

5. Cookies

Aurelio & Co. uses cookies to:

Remember preferences
Improve performance
Analyze traffic
Enhance personalization

You may adjust cookie settings in your browser.
For Shopify-specific cookie details: https://www.shopify.com/legal/cookies

6. How We Disclose Personal Information

We may share your information with:

Vendors and service providers (fulfillment partners, IT, analytics, cloud storage, customer support)
Shopify and affiliated partners
Payment processors
Advertising and marketing partners
Affiliates and corporate entities
Legal authorities, when required
Third parties at your direction (e.g., social login, shipping partners)

We do not sell or use sensitive personal information to infer characteristics.

7. User-Generated Content

If you post reviews or other public content, this information becomes publicly visible.
We cannot control who views or uses this information.

8. Third-Party Websites

Our Site may link to third-party websites.
We are not responsible for their:

Privacy practices
Security
Accuracy

Please review their respective policies before sharing information.

9. Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under the age of 16.
If you believe a child has provided information, contact us immediately.

10. Security & Data Retention

We use industry-standard measures to safeguard your data, but no system is impenetrable.

We retain personal information only as long as necessary to:

Provide Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce policies

11. Your Rights & Choices

Depending on your region (EU, UK, US states), you may have rights including:

Right to Access / Know
Right to Delete
Right to Correct
Right to Data Portability
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal

You may also opt out of marketing communications at any time.

To exercise rights, email us at:

📩 care@aurelioandco.com

We may request verification information for protection of your data.

12. International Users

Your data may be transferred and processed in countries outside your own, including the United States.

For transfers from the EU/UK, we rely on legal mechanisms such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Equivalent safeguards

13. Complaints

If you have concerns about how we handle your data, contact us directly.

If unsatisfied, depending on your location, you may also contact your local data protection authority.

14. Contact Us

For questions, privacy concerns, or to exercise your rights, contact our Client Care team: